Hello dear customer,
Thank you for your message.
The current development around the Coronavirus (COVID-19) has also an influence on our business processes. We will do our best to answer your request as soon as possible and thus maintain the usual service.
After receipt of your request we will respond within 72 hours on weekdays. Please do not send us multiple requests, this will cause unnecessary additional work and does not mean that we can answer your request faster, so please be patient. Thank you for your understanding.
Do you have questions about your shipment?
As soon as we have shipped your package, you will receive an e-mail from us with the DHL shipment number and can track your order at https://www.dhl.de/en/privatkunden/dhl-sendungsverfolgung.html.
Please note that DHL may also experience long delays.
Do you still have questions about our products and services? Write to us or call us at +49(0)40-244241680. Our service is available from Mon - Fri from 9 a.m. to 6 p.m. to answer your questions or to receive suggestions and critics.
Your Growland team